Privacy Policy

This policy statement applies to Soho Property Group Pty Limited. It sets out the policies of Soho Property Group relating to personal information provided to us, or collected by us, including through our internet sites. Unless you give your express consent otherwise, the following policies govern how Soho Property Group handles your personal information and safeguards your privacy and by providing your personal information to us you agree to these policies.

Personal information about you is collected directly from you (for example when you provide information by phone or in writing, such as in application forms, in leases, at open house inspections or over the internet) or from other sources (such as solicitors, credit reporting agencies, tenancy reference databases and council records) by Soho Property Group and stored and used by Soho Property Group in various ways.

Examples of the sorts of information that we collect include your name, date of birth, current and previous addresses, telephone numbers, email address, bank account or credit card details, occupation, driver’s licence number and other relevant details depending on the particular dealings you have with us.

Information collected about you may be disclosed by us to other persons and organisations. The persons and organisations to whom we disclose information include your representatives (such as your authorised representatives, legal advisers and accountants); credit reporting agencies; credit providers; our professional advisers, government and regulatory authorities and other organisations, as required or authorised by law.

Soho Property Group subscribes to Google & tracks usage of Soho Property Group web sites.  No personal information is collected by this process.

Soho Property Group web sites may use cookies to provide certain features and enhance the experience of using the Soho Property Group web site.  No personal information is collected or stored in these cookies.

Access to personal information collected is restricted to Soho Property Group staff whose role it is to supply services or information consistent with this privacy policy.

Soho Property Group has implemented technology and security features and strict policy guidelines to safeguard the privacy of personally identifiable information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.

Soho Property Group will not disclose any personal information without your consent unless:

(a) such information must be provided to answer your queries, to provide you with a service that you have requested from us or in order for us to fulfill our responsibilities and obligations to you and others with whom we deal as a result of or in connection with our dealings with you; or

(b) such information is required by law to be disclosed.

Soho Property Group may also use your personal information for direct marketing purposes. Please refer to the section on direct marketing set out below. Soho Property Group does not use your personal information for the purposes of marketing, other than direct marketing in accordance with the following section.
When you register with us for certain services, including on a Soho Property Group web site, you may receive material from Soho Property Group. If you are receiving marketing information and do not want to continue receiving this information, please email us at soho@sohoproperty.com.au and ask to be removed from the marketing list. We will notify you of our receipt of your request and use commercially reasonable efforts to remove your name from the marketing list within five (5) working days from the date of receipt of your request.

Please email us at soho@sohoproperty.com.au if you want to obtain a record of any information we might have collected from or about you during your visits to our sites or otherwise. We will give you access to that information within a reasonable period except where the law permits otherwise.

We will use reasonable efforts to ensure that personal information that we hold about you is accurate, up to date and relevant. Please email us at soho@sohoproperty.com.au if you want to update or change any personal information that you believe that Soho Property Group may be storing.

If you want to delete any or all personal information you submit to Soho Property Group, you may do so by contacting us at soho@sohoproperty.com.au. We will notify you on receipt of your request and will use commercially reasonable efforts to functionally delete all such information from our database within five (5) working days from the date of receipt of your request. Please note that it might be impossible to delete all of your information without some residual records remaining on our computer system because of automatically generated backups and records of deletions. Deletion of your personal information may also make it impossible for us to provide and for you to have the benefit of some or all of our services.

If you have more questions about this Privacy Policy, a problem with this site or want to make a complaint, please contact our Privacy Officer at soho@sohoproperty.com.au, or on +61 (02) 9011 7100. If Soho Property Group becomes aware of any concerns or problems we will take those matters seriously and work to address them as quickly as possible.

Soho Property Group reserves the right to modify or amend this Privacy Policy at any time and for any reason without notice. The current version of our Privacy Policyis available at this URL and can be provided upon request.